- Job TypeFull Time , Onsite
- QualificationBA/BSc/HND , NCE , OND
- Experience1 - 2 years
- LocationLagos
- CityLekki
- Job FieldAdministration / Facilities , Customer Care, Success and Service
- Salary Range₦150,000 - ₦200,000/month
We are seeking a smart, courteous, and highly organised Front Desk Officer to serve as the first point of contact for our patients. The ideal candidate should be passionate about delivering exceptional customer service and ensuring a seamless patient experience.
Key Responsibilities:
- Welcome and attend to patients and visitors professionally
- Schedule and manage appointments
- Handle phone calls, WhatsApp messages, and email enquiries
- Register patients and maintain accurate records
- Process payments and issue receipts
- Coordinate with physiotherapists to ensure a seamless patient experience
Requirements:
- ND/OND/HND/B.Sc. in any relevant discipline
- Minimum of 1–2 years' experience in a front desk, administrative, or customer service role
- Knowledge of healthcare operations and patient service is essential. Previous experience in a hospital, physiotherapy clinic, or similar healthcare environment is strongly preferred.
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office, Google Workspace, and basic computer applications
- Strong organizational and multitasking skills
- Must reside in Lekki or nearby areas (Ajah, Chevron, Ikate, Victoria Island, Ikoyi, etc.) to ensure a convenient commute.
Method of Application
Interested and qualified? Go to Assist to Hire Limited on forms.gle to apply
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